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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GEMLUX products

The group "New Technologies" offers for review the products of the plant GEMLUX: air fryers, blenders, waffle makers, kitchen scales, milk frothers, choppers, yogurt makers, boiling pots, thermopots, convection ovens, microwave ovens, coffee makers, coffee grinders, ice makers, mixers, slow cookers, meat grinders, spiralizers, induction cookers, infrared, juicers, thermostats, dryers, food thermometers, dough rolling machines, vegetable cutting machines, toasters, freezers ice cream makers, deep fryers, bread makers, wine coolers, electric kettles, sausage filling syringes, egg cookers, vacuum packaging machines, kitchen utensils, knives, salt and pepper mills
  • Deep fryers, air fryers GEMLUX
    Deep fryers, air fryers
    GL-DF44M1, GL-DF4M1, etc.
  • Blenders, homogenizers GEMLUX
    Blenders, homogenizers
    GL-BL168L, GL-SB807, etc.
  • Coffee makers, coffee grinders GEMLUX
    Coffee makers, coffee grinders
    GL-CM-788, GL-DCM-3, etc.
  • Waffle makers, toasters GEMLUX
    Waffle makers, toasters
    GL-WM849, GL-WM-301, etc.
  • Modular thermal equipment GEMLUX
    Modular thermal equipment
    GPE-77, GPE-47, GGE-77, etc.
  • Refrigeration equipment GEMLUX
    Refrigeration equipment
    GL-BC38, GL-BC38, etc.
  • Mixers GEMLUX
    Mixers
    GL-SM5G, GL-SM5R, etc.
  • Juicers GEMLUX
    Juicers
    GL-PJ900, GL-PJ-366P, etc.
  • Su view / Submersible thermostats GEMLUX
    Su view / Submersible thermostats
    GL-SV120, GL-SV200, etc.
  • Marmites, slow cookers GEMLUX
    Marmites, slow cookers
    GL-SK600D, GL-SK600SD, etc.
  • Presses, shapers GEMLUX
    Presses, shapers
    GL-PG130, GL-PG100, etc.
  • Syringes-fillers GEMLUX
    Syringes-fillers
    GL-SV-7, GL-SV-5, etc.
  • Dough-rolling machines GEMLUX
    Dough-rolling machines
    GDSA 420 T.GO, GDSA 420, etc.
  • Meat grinders, shredders GEMLUX
    Meat grinders, shredders
    GL-MG500SS, GL-MG5PRO, etc.
  • Vegetable cutting machines GEMLUX
    Vegetable cutting machines
    GL-VC300A, GL-SR-1003, etc.
  • Boilers, thermopots, kettles GEMLUX
    Boilers, thermopots, kettles
    GL-WB8SS, GL-WB10SS, etc.
  • Ice cream makers, yogurt makers GEMLUX
    Ice cream makers, yogurt makers
    GL-ISM507, GL-ISM503, etc.
  • Dryers for vegetables and fruits GEMLUX
    Dryers for vegetables and fruits
    GL-FD-611, GL-FD-1211, etc.
  • Milk frothers GEMLUX
    Milk frothers
    GL-FM-87, GL-MF-05, etc.
  • Gastronomic machines GEMLUX
    Gastronomic machines
    GL-MS-220, GL-MS-190, etc.
  • Egg cookers GEMLUX
    Egg cookers
    GL-EB18, GL-EB28, etc.
  • Plates GEMLUX
    Plates
    GL-IP99LUX, GL-IC35TC, etc.
  • Furnaces GEMLUX
    Furnaces
    GEP, GEP XL, etc.
  • Spiral dough mixers GEMLUX
    Spiral dough mixers
    GHS 5, GHS 20B, etc.
  • Dishwashers GEMLUX
    Dishwashers
    GL-450AE, GL-500AE, etc.
  • Kitchen scales GEMLUX
    Kitchen scales
    GL-KS15, GL-KS5SB, etc.
  • Kitchen utensils, knives GEMLUX
    Kitchen utensils, knives
    GL-R4SET, GL-FP20, etc.
  • Auxiliary equipment GEMLUX
    Auxiliary equipment
    GL-VS-86, GL-VS-82, etc.
  • archive GEMLUX
    archive
    GL-AF-15, etc.

NEW TECHNOLOGIES GROUP

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